Guestel Logo
Guestel Hospitality Cloud OS
Enterprise Cloud Hospitality Operating System

Hospitality,
beautifully connected.

One simple, unified platform to run your hotel front desk, housekeeping SLA dispatch, kitchen operations, contactless guest dining, and multi-tenant SaaS governance.

⚡ Instant Access · No Password Needed

Select a Role to Test Now

Click any button below to immediately enter that operational dashboard with pre-loaded demo data.

Default Password: Admin12345!
🏢
SaaS Master

Company Super Admin

Tenant onboarding, SaaS subscriptions, ₹ INR GST invoicing & platform broadcasts.

admin@example.com
🏨
Hotel GM

Hotel Operations

Grand Azure 24 rooms status, QR center, concierge chat, and live occupancy metrics.

admin@example.com
🧹
Housekeeping

Housekeeping Lead

Live SLA urgency countdowns (Urgent, High, Normal), room sanitation, linens & amenities.

maria.santos@...
👨‍🍳
Kitchen KDS

Executive Chef

6-stage Kanban board, Kitchen Display System (KDS), dish availability & rush delays.

chef.marcus@...

Test In-Room Guest Portals (Direct Simulated QR Scans)

No login required — tests cryptographic token guest session resolution.

Grand Azure Resort · Live Operations Stream
Real-Time SLA Engine
204

Extra Towels & Linens

Room 204 · Ocean Suite

Pending · 2m

Assigned: Housekeeping · Target SLA: 15 min

315

Climate Control Check

Room 315 · Executive King

Assigned · 8m

Assigned: Maintenance · Technician En Route

102

Dining: Wagyu Burger & Fries

Room 102 · Order #1082 (₹4,828)

Preparing · 6m

Station: The Azure Grill · Chef Marcus

412

Full Departure Cleaning

Room 412 · Penthouse Suite

Completed · 12m

Status: Inspected & Ready · Lead Maria

99.98%

Service Uptime

< 12 min

Average Fulfillment

100%

Contactless QR

₹ INR

18% GST Invoicing

Unified Architecture

One platform. Every operation.

Rather than fragmenting operations across disparate point solutions, Guestel unifies guest concierge, kitchen dispatch, room readiness, billing, and staff collaboration into a unified, secure cloud.

📱

Guest Experience

Digital In-Room Concierge

No app downloads required. Guests scan room-specific cryptographic QR tokens to view amenities, place in-room dining orders, request toiletries, and message staff directly.

🏨

Hotel Operations

Front Desk & Room Occupancy

Real-time room occupancy, live arrival tracking, SLA monitoring, and department coordination. Hotel GMs manage rooms, printable keycard QR sheets, and staff assignments in seconds.

🧹

Housekeeping Hub

SLA Priority Queues

Operational cleaning queues categorized by Urgent, High, and Normal priorities. Staff mark rooms Vacant, Dirty, Cleaning, Inspected, and Ready with live status syncing.

👨‍🍳

Restaurant & Kitchen

6-Stage Kanban & KDS

Live kitchen ticket queue, preparation timers, special dietary instructions, and fullscreen Kitchen Display System (KDS) for back-of-house staff.

⏱️

SLA Tracking

Automated Dispatch

Automatic routing to Front Desk, Housekeeping, Concierge, Maintenance, or Kitchen with automated response and completion SLA timers to eliminate missed requests.

💳

Billing & GST

₹ INR Multi-Tenant Invoicing

Server-authoritative billing in INR (₹) with 18% GST calculation, UPI QR, bank transfers, and automated printable GST tax invoices for properties and dining outlets.